Politique de remboursement

Return Information for Made-to-Order Garments 


You may exchange an item by emailing info@taliaandnasya.com. A Talia and Nasya client advisor will work with you to send you another size, color or style. In your email please indicate your order number.


We want to make your shopping experience pleasant and seamless. We want you to shop confidently, knowing that if an item does not fit, arrives damaged, or does not meet your expectations, the item is easily exchanged or returned within 21 days of delivery. We accept returned unworn, unwashed, unaltered, and undamaged items. Please include all original tags with your return.


Please complete the returns form and locate the pre-paid shipping label for items shipped to the United States. If you cannot find your returns label, please email us at info@taliaandnasya.com for assistance.

For items shipping outside the United States, please email us at info@taliaandnasya.com  for a returns label. International orders are not eligible for complimentary returns shipping. The cost of return shipping will be deducted from your refund.


For orders shipping to the United States, all sales taxes, if applied, will be refunded. For orders shipped outside the United States, customs duties and taxes are non-refundable. However, you may be able to recover custom taxes and duties by contacting your local customs bureau or hiring a customs broker.

Please note it may take up to 14 working days to process your refund, depending on varying processing times at our facility and between payment providers. All refunds will be issued back to the original form of payment.

Return Information for T-Shirts, Sweatshirts and Sweatpants

Due to the customization of our merchandise no returns or exchanges are allowed, except for if flaws in workmanship are found (as long as the items have not been worn or used).

In the event that there are workmanship flaws with any item you purchase, we accept returns on only clothing items, unworn and intact. Please contact us at  info@taliaandnasya.com to approve an exchange. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 7 days of when the item was delivered to you.